Privacy & Data Protection Policy

Overview Data Collected How We Use Sharing & Security Your Rights Contact
Transparency & Security

Your Privacy is Protected at Jippy Store

Welcome to Jippy Store (“we”, “our”, or “us”). We provide instant grocery ordering and delivery straight to your doorstep. This Privacy Policy outlines our commitment to managing your data responsibly and keeping your shopping experience safe and secure.

End-to-End Encrypted
Zero Data Selling
10-15 Min Delivery Safe

1. Information We Collect

Scope of Data

We only collect information strictly required to facilitate orders, communicate updates, and deliver groceries to your society:

Customer Profile

Your registered mobile number, customer name, optional email address, and saved apartment/flat delivery details.

Precise Delivery Location

Collected solely with your explicit permission to match your apartment with local dark stores and calculate instant delivery timelines.

App & Technical Data

Device manufacturer, OS version, screen resolution, and error diagnostics to maintain smooth app performance and resolve glitches.

Payment Credentials

Payments are handled exclusively via RBI-authorized, PCI-DSS compliant providers (UPI / Cards). We never store your CVV, PIN, or bank passwords.

2. How We Use Your Data

Operational Use
  • 1
    Order Processing & Delivery Dispatch:

    To pack your items accurately, assign a local society rider, and deliver your groceries within 10-15 minutes.

  • 2
    Transactional Notifications:

    Sending instant order confirmations, WhatsApp live status tracking, out-of-stock replacements, and digital invoices.

  • 3
    Anti-Fraud & Platform Safety:

    Protecting against unauthorized account takeovers, verifying authentic mobile numbers, and preventing fraudulent transactions.

3. Data Sharing & Security

Strict Privacy

Strict No-Sale Policy

We will never sell, lease, or rent your personal data to marketing brokers, advertisers, or third-party telemarketers under any circumstances.

Information is only shared under limited, necessary operational conditions:

Delivery Fleet

Only the order address and contact phone number needed to ring your doorbell and deliver your package.

Cloud Infrastructure

Secured, firewalled database servers and authorized SMS/WhatsApp delivery gateways.

4. Your Rights & Choices

User Controls

You retain absolute ownership of your personal information and can take direct actions through your account at any time:

Address Management

Add, modify, or delete any saved delivery address from your profile.

Go to Profile

Society Switcher

Change your delivery society or block anytime you relocate.

Change Society

Data Deletion

Request complete removal and purge of your customer profile and history.

Request Deletion
Statutory Grievance Redressal

5. Grievance Officer & Contact

In accordance with the Information Technology Act and rules, you may contact our dedicated officer:

Email Legal Team Customer Help

Designated Officer

Privacy Compliance Desk

Official Email

[email protected]

Response Window

Within 24 to 48 Hours

© 2026 Jippy Store Quick Commerce Systems • All Rights Reserved

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